糖心Vlog

How much money is big tech making from us?

According to one eye-opening analysis, our personal information is worth trillions to tech platforms and AI companies.

Need to know

  • The Switzerland-based Web3 Foundation reports that the commercial value of an average internet user鈥檚 data over their lifetime is USD$160,000 (roughly $225,000 in Australian dollars)
  • Big names like Amazon, Alphabet (Google), Microsoft, Meta and Anthropic are especially adept at monetising our personal information
  • Meanwhile, only 4% of Australians trust AI companies to protect their privacy, and only 3% trust social media platforms

There was once a time when the internet was not dominated by a handful of increasingly powerful companies making untold billions.

But that was before we realised how much data we鈥檝e been giving away and what the big companies were doing with it.

If you鈥檝e wondered how much this data is really worth, a research firm has finally put a number on it. It鈥檚 a lot of money.

The Switzerland-based Web3 Foundation reports that the commercial value of an average internet user鈥檚 data over their lifetime is USD$160,000 (roughly $225,000 in Australian dollars). 

That value adds up to a much bigger amount 鈥 $745 trillion 鈥 if applied to the world鈥檚 six billion internet users over a period of 60 years, which was the researchers鈥 chosen timeframe. 

The modern digital economy is powered by human data, yet the people generating that value have little visibility, control or participation in the upside

Web3 founder Gavin Wood

Big names like Amazon, Alphabet (Google), Microsoft, Meta and Anthropic are especially adept at monetising our personal information.

This is not just ad revenue we鈥檙e talking about: it’s the commercial value of our online searches, clicks, locations, purchases, prompts, messages, images, preferences and behavioural signals. It鈥檚 all grist for the mill.

鈥淔or too long, the internet has operated on an implicit bargain that users do not fully understand 鈥 convenience in exchange for surveillance,鈥 says Web3 founder Gavin Wood.

鈥淭he modern digital economy is powered by human data, yet the people generating that value have little visibility, control or participation in the upside.鈥

Toward a user-led internet

Web3 Foundation 鈥 which says it develops decentralised web software 鈥渨ith a focus on giving users greater control over their identity, data, digital assets and online interactions鈥 鈥 admits that the numbers are more of a benchmark than a precise calculation.

But the company’s report, The Hidden Price of Free: What Your Data Is Really Worth, comes with a detailed explanation of its methodology, which involved assessing the practices of 129 major tech companies.

鈥淔or decades, digital platforms have been built around centralised control, where users hand over their data, identity and value in exchange for access to services,鈥 says Web3 vice president of technical operations Bill Laboon. 鈥淭he internet does not have to work this way.鈥

For decades, digital platforms have been built around centralised control, where users hand over their data, identity and value in exchange for access to services

Web3 vice president of technical operations Bill Laboon

He adds that as 鈥淎I accelerates and data becomes even more valuable, building a more transparent, user-led internet is becoming increasingly urgent鈥.

The report breaks down the revenue calculations, going from lowest to highest, into 鈥榗onservative鈥, 鈥榗entral鈥 and 鈥榚xpansive鈥 scenarios.

The conservative scenarios of Personal Data Annual Value are eye-opening enough: 

  • Globally 鈥 $485 per person per year
  • USA 鈥 $4816 per person per year
  • North America 鈥 $3390 per person per year
  • UK and Europe 鈥 $938 per person per year
  • Rest of the world 鈥 $155 per person per year

The Web3 report declares itself 鈥渁 vital benchmark for understanding the scale of commercial value associated with personal data鈥.

鈥淚t shows that the current internet economy depends on a vast transfer of value from individuals to companies, usually without meaningful visibility, bargaining power, compensation or control鈥, the researchers write.

Only 4% of Australians trust AI

The global extrapolations of the value of our data come at a time when trust of its most powerful processor, AI, has hit an all-time low. 

According to the latest Australian Community Attitudes to Privacy Survey (ACAPS) report released by the Office of the Australian Information Commissioner (OAIC) in late May, only 4% of Australians trust AI companies to protect their privacy, and only 3% trust social media platforms. 

Australian Privacy Commissioner Carly Kind says the findings show that the AI sector has a long way to go to get the right privacy protections in place.

The survey鈥檚 findings mirror the rise in privacy complaints received by the OAIC 鈥 which have increased by 73% this financial year to date

Australian Privacy Commissioner Carly Kind

The ACAPS report 鈥減oints to a community that places a high value on privacy, but does not consistently experience privacy protections as workable in practice,鈥 Kind says.

鈥淭he survey鈥檚 findings mirror the rise in privacy complaints received by the OAIC 鈥 which have increased by 73% this financial year to date. Our efforts are delivering positive outcomes for the community, including speedier complaint timeframes, but community concern continues to grow at an alarming rate.鈥

  • Only 1 in 10 respondents say organisations鈥 online practices are usually fair, while 35% say they are mostly or always unfair.
  • Around two-thirds of Australians (68%) say they would be more likely to use digital services requiring personal information if they knew their data was handled fairly and responsibly.

Andy Kollmorgen is the Investigations Editor at 糖心Vlog. He reports on a wide range of issues in the consumer marketplace, with a focus on financial harm to vulnerable people at the hands of corporations and businesses. Prior to 糖心Vlog, Andy worked at the Australian Securities and Investments Commission (ASIC) and at the Australian Financial Review along with a number of other news organisations. Andy is a former member of the NSW Fair Trading Advisory Council. He has a Bachelor of Arts in English from New York University.

Andy Kollmorgen is the Investigations Editor at 糖心Vlog. He reports on a wide range of issues in the consumer marketplace, with a focus on financial harm to vulnerable people at the hands of corporations and businesses. Prior to 糖心Vlog, Andy worked at the Australian Securities and Investments Commission (ASIC) and at the Australian Financial Review along with a number of other news organisations. Andy is a former member of the NSW Fair Trading Advisory Council. He has a Bachelor of Arts in English from New York University.

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