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Pet insurances

HCF Pet Premium review

Limited injury and comprehensive illness cover for cats and dogs

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Description

Insurer
HCF
Policy
Pet Premium
Underwriter
PetSure (Australia) Pty Ltd
Policy type
  • Limited injury cover
  • Comprehensive illness cover
Animals covered
Cats and dogs

Cover summary

Minimum age for new cover
8 weeks
Maximum age for new cover
8 years
Maximum benefit per year
$12000
Benefit paid per claim
80% vet bill covered

Excesses

Excess
Choose excess from $0, $50, $100 or $200

Covered events

Injury
  • Limited cover
  • No waiting period <b>Covers these specified injuries only:</b>
  • motor vehicle incident
  • burn or electrocution
  • reaction to bite from an insect or arachnid
  • near drowning incident
  • bone fracture
  • snake bite toxicity
  • traumatic ligament or tendon injury
  • bite wound or fight wound abscesses
  • lacerations or abrasion of tissue, skin or mucous membrane due to external trauma
  • cruciate ligament condition
Illness
  • Comprehensive cover
  • 30 day waiting period
Vet consults
Up to $300
Emergency treatment
Covered
Pre-existing conditions
Can be covered if condition is temporary, fully cured and pet is symptom-free for 18 months

Conditions

Allergic reaction
Covered
Brachycephalic Airway Obstruction Syndrome
Covered
Behavioural conditions
  • Not covered
  • Some cover available under routine care option
Cancer
Covered
Cruciate ligament conditions
  • Covered as a specified injury
  • Up to $3200 for treatment in ACT, NT and WA
  • Up to $2600 for treatment in NSW, Qld, SA, Tas and Vic
  • Cover includes partial/complete rupture of cruciate ligament, meniscal tears, looseness of the cruciate ligament and complications following surgery
  • 6 month waiting period
Ear conditions
Covered
Eye conditions
Covered
Dental and oral health conditions
  • Not covered by default
  • Does cover oral tumours <b>Optional cover:</b>
  • Cover limited to gingivitis, abscesses, dental disease arising from infection, retained deciduous teeth, cavities and fractured teeth
  • No cover for odontoclastic resorptive lesions
  • Up to $2000
  • 2 year waiting period
  • Treatment of dental disease arising from infection, retained deciduous teeth, cavities and fractured teeth limited to tooth removal
  • Does not cover corrective treatment, cosmetic dental surgery, crowns, orthodontic treatment or root canal
  • Insurer requires annual routine dental check-ups
  • Some cover available under routine care option
Ingestion of a foreign object
Covered
Heart conditions
Covered
Orthopaedic conditions
  • Covered
  • Specifically covered injuries include bone fracture
Patella luxation
Covered
Joint conditions
Covered
Intervertebral disc disease
Covered
Hereditary conditions
Covered
Pregnancy and obstetrics
Not covered
Illness caused by parasites
  • Covered
  • Covers conditions caused by reaction to flea/tick/worm control
  • Up to $1000 for tick paralysis
  • Some cover available under routine care option
Skin conditions
Covered
Snakebite
  • Covered as a specified injury
Vaccinatable Conditions
  • Covered
  • Vaccine benefit available under routine care option

Additional benefits

Routine care
  • Optional
  • Up to $50 for one of: desexing, heartworm control, dew claw removal, prescription diets, cremation/burial, microchipping, teeth cleaning, council registration fees or alternative therapies
  • Up to $45 for one of: flea/tick/worm control
  • Up to $30 for one of: vaccinations or health checks
  • Up to $10 for one of: heartworm tests or blood screens
  • Up to $10 for one of: FeLV/FIV tests or urinalysis
Alternative therapies
  • Not covered
  • Some cover available under routine care option
Lost animal
Not covered
Necessary euthanasia
Covered
Telehealth vet service
  • Text or video call with vet
  • Available 24/7
Legal liability
Not covered

Claims

Howtoclaim
  • Customer web portal
  • E-claim (vet submits on your behalf)
  • GapOnly (vet submits on your behalf)
  • Mail claim form (vet must fill out a section)
Quickeasyclaims
  • GapOnly
  • Participating vet practices only
  • Available 8am–10pm AEST (excluding Sundays and NSW public holidays)
Directpayments
GapOnly claims only

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